"Kellerman argues that a big organization's fate can be surprisingly dependent on how well it understands thousands of low-ranking employees, and makes them more effective." - The Wall Street Journal, December 24, 2007
Followership : how followers are creating change and changing leaders by Barbara Kellerman
"Kellerman argues that a big organization's fate can be surprisingly dependent on how well it understands thousands of low-ranking employees, and makes them more effective." - The Wall Street Journal, December 24, 2007